JaeWon Kim

Through a three-part co-design study involving 19 teens aged 13-18, we identify key barriers to effective boundary regulation on social media, including ambiguous audience expectations, social risks associated with oversharing, and the lack of design affordances that facilitate trust-building. Our findings reveal that while adolescents seek casual, frequent sharing to strengthen relationships, existing platform norms and designs often discourage such interactions, leading to withdrawal. To address these challenges, we introduce trust-enabled privacy as a design framework that recognizes trust, whether building or eroding, as central to boundary regulation. When trust is supported, boundary regulation becomes more adaptive and empowering; when it erodes, users default to self-censorship or withdrawal. We propose concrete design affordances, including guided disclosure, contextual audience segmentation, intentional engagement signaling, and trust-centered norms, to help platforms foster a more dynamic and nuanced privacy experience for teen social media users. By reframing privacy as a trust-driven process rather than a rigid control-based trade-off, this work provides empirical insights and actionable guidelines for designing social media environments that empower teens to manage their online presence while fostering meaningful social connections.

Through co-design interviews (N=19) and a design evaluation survey (N=136) with U.S. teens ages 13-18, we investigated teens’ privacy management on social media. Our study revealed that 28% of teens with public accounts and 15% with private accounts experience "dysfunctional fear," that is, fear that diminishes their quality of life or paralyzes them from taking necessary precautions. These fears fall into three categories: fear of uncontrolled audience reach, fear of online hostility, and fear of personal privacy missteps. While current approaches often emphasize individual vigilance and restrictive measures, our findings show this can paradoxically lead teens to either withdraw from beneficial social interactions or resign themselves to accept privacy violations, viewing them as inevitable. Drawing on teen input, we developed and evaluated ten design prototypes that emphasize empowerment over fear, system-wide explicit emphasis on privacy, clear privacy norms, and flexible controls. Survey results indicate teens perceive these approaches as effectively reducing privacy concerns while preserving social benefits. Our findings suggest that platforms will be more likely to protect teens’ privacy and less likely to manufacture unnecessary fear if they include designs that minimize the impact on other users, have low trade-offs with existing features, require minimal user effort, and function independently of community behavior. Such designs include: 1) alerting users about potentially unintentional personal information disclosure and 2) following up on user reports.

Adolescents are particularly vulnerable to the pressures created by social media, such as heightened self-consciousness and the need for extensive self-presentation. In this study, we investigate how BeReal, a social media platform designed to counter some of these pressures, influences adolescents’ self-presentation behaviors. We interviewed 29 users aged 13-18 to understand their experiences with BeReal. We found that BeReal’s design focuses on spontaneous sharing, including randomly timed daily notifications and reciprocal posting, discourages staged posts, encourages careful curation of the audience, and reduces pressure on self-presentation. The space created by BeReal offers benefits such as validating an unfiltered life and reframing social comparison, but its approach to self-presentation is sometimes perceived as limited or unappealing and, at times, even toxic. Drawing on this empirical data, we propose design guidelines for platforms that support authentic self-presentation while fostering reciprocity and expanding beyond spontaneous photo-sharing. These guidelines aim to enable users to portray themselves more comprehensively and accurately, ultimately supporting teens’ developmental needs, particularly in building authentic relationships.

Design has the potential to cultivate hope in the face of complex societal challenges, especially those central to CSCW research. These challenges are often addressed through efforts aimed at harm reduction and prevention – essential but sometimes limiting approaches that can unintentionally narrow our collective sense of what is possible. This one-day, in-person workshop builds on the 1st Positech Workshop at CSCW 2024 by offering practical ways to move beyond reactive problem-solving toward building capacity for proactive goal setting and generating pathways forward. We explore how collaborative and reflective design methodologies can help research communities navigate uncertainty, expand possibilities, and foster meaningful change. By connecting design thinking with hope theory, which frames hope as the interplay of "goal-directed," "pathways," and "agentic" thinking, we will examine how researchers might chart new directions in the face of complexity and constraint. Through hands-on activities including problem reframing, building a shared taxonomy of design methods that align with hope theory, and reflecting on what it means to sustain hopeful research trajectories, participants will develop strategies to embed a deliberately hopeful approach into their research.

Social technology research today largely focuses on mitigating the negative impacts of technology and, therefore, often misses the potential of technology to enhance human connections and well-being. However, we see a potential to shift towards a holistic view of social technology’s impact on human flourishing. We introduce Positive Social Technology (Positech) , a framework that shifts emphasis toward leveraging social technologies to support and augment human flourishing. This workshop is organized around three themes relevant to Positech: 1) “Exploring Relevant and Adjacent Research” to define and widen the Positech scope with insights from related fields, 2) “Projecting the Landscape of Positech” for participants to outline the domain’s key aspects and 3) “Envisioning the Future of Positech,” anchored around strategic planning towards a sustainable research community. Ultimately, this workshop will serve as a platform to shift the narrative of social technology research towards a more positive, human-centric approach. It will foster research that goes beyond fixing technologies to protect humans from harm, to also pursue enriching human experiences and connections through technology.